FAQ

  • Do you do custom cakes?

    The only customization available for monograms is the choice of color. Custom round cakes are estimated to be ready by October 2024. Note: We are currently fulfilling custom orders for our Kickstarter backers, with over 300 pre-orders placed.

  • I don't see items I want for pre order, how do I order them to secure I get them?

    We look forward to adding items to our pre-order menu! At the moment, we are only taking pre-orders for select items.

  • Will my cake last if I pick up a day before my event??

    YES! As long as they are stored in the fridge until your event, your cakes will be perfect for your celebration.

  • You are nut free? What are your macarons made with?

    Yes! Our nut free macarons are made with sunflower flour.

  • I accidentally ordered for the wrong day, how do I go about correcting it?

    Simply message us, place a new corrected order and we will cancel your original order.

  • How do I order a floral arrangement for a future day?

    Please contact a team member! You can call us at (619) 537-6403, email us at info@flouratelier.com, or submit a form on our website at flouratelier.com/contactus. Please note: All arrangements must meet a $200 minimum and placed two weeks in advance.

  • I see a design i'm interested in ordering on your instagram. How do I go about this?

    Once you place your order, Email us the inspo at info@flouratelier.com We will try our best to decorate accordingly.

  • I want specific toppers on my monogram cake. Can you use them?

    ABSOLUTELY! Once your order is placed, feel free to drop off or send your cake toppers and our team of designers will gladly add them to you order!

  • Do you do weddings, if so how do I inquire about it?

    Unfortunately not at the moment but we are working hard to add this to our service offerings this year!

  • Do you deliver?

    Unfortunately we do not deliver. We only delivery for wedding and dessert table set ups in the San Diego region.

  • Can I add writing to my ready made cake?

    Unfortunately we are unable to offer this at the moment but please be on the lookout for updates!

  • Are you hiring?

    Yes! We are currently looking for a part time barista and part time dishwasher. Please apply at https://www.flouratelier.com/careers!